Frequently Asked Questions
Customer Support
  • Call Us
  • Mon-Fri: 9am-6pm ET
  • US: 1-800-345-7243
  • Email Us
  • Mon-Fri: 24 hours
  •  Submit a Ticket
Newsletter Sign Up
Subscribe to our newsletter to receive up-to-date information on PaymentVision, industry trends, compliance, and more. Subscribe to PaymentVision newsletter



Payment FAQs
What is a payment gateway?
How does a payment gateway work?
Can I process both ACH and credit card payments through one payment gateway?
Is PaymentVision a payment gateway?

ACH Processing
What is ACH?
How fast do I receive funds?
Does PaymentVision have a hold or reserve requirement?
What are the advantages of ACH over other types of payments?
Can my company benefit from ACH?

Credit Card Processing
How do I begin accepting credit card payments?
What types of capture devices does PaymentVision support?
Do I need a card terminal or “swipe machine” to accept credit card payments?
What is a merchant account?
Can PaymentVision help me obtain a merchant account?
Will PaymentVision work with my existing merchant account?
How does PaymentVision protect cardholder data?