PayIVR™ automated phone payments
Don't leave your customers on hold
IVR Bill Pay consumer benefits include:
The convenience of paying bills anywhere, anytime.
Better control over finances through telephone self-service.
The ability to review balances and receive immediate acknowledgement of payment.
Multiple data integration options and multi-lingual presentation.
Call transfer logic for error and exception handling.
Accelerated posting through electronic processing.
Savings from eliminating postage costs.
IVR bill pay business benefits include:
Inbound telephone payments can be self-managed, reducing processing expenses.
Keep payment doors open 24/7.
Greater scalability eliminates on-hold times.
By replacing manual tasks with automated services, errors are reduced and existing call center staff can focus on other servicing issues.
Outsourced service enables rapid deployment, eliminating the need to mobilize IT resources or make large capital investments.