PayAgent™ online contact center tool
for your Agents and CSRs
Virtual Terminal features include:
Reduce PCI-DSS compliance needs - when you use the PayAgent contact center tool to process payments, no sensitive card information is stored in your system
Integration reduces misapplied payments, ensures authentication - file based integration ensures payments are made to valid account numbers
Real-time authorization - agents know if a payment has been authorized while the caller is still on the
phone
Efficient customer care - your CSRs can answer questions about web and phone payments quickly and easily with online access to the PaymentVision system
Streamlined onboarding - a dedicated Quality Services representative mangers your implementation in
under 30 days start to finish.