GAITHERSBURG, MD, January 12, 2009 – TouchLogic, one of the leading providers of automated customer communications solutions for the telecom, financial services, and collections industries, announced today that customers of its automated voice messaging solution will have access to the gateway services of PaymentVision, the popular payment gateway powered by Autoscribe Corp.
TouchLogic, one of the leading providers of automated customer communications solutions for the telecom, financial services, and collections industries, announced today that customers of its automated voice messaging solution will have access to the gateway services of PaymentVision, the popular payment gateway powered by Autoscribe Corp.
PaymentVision is a payment gateway that concentrates payments captured at various windows such as IVR, Internet and call centers. All payment collection windows connect to a central hub which collapses payment silos into a single administrative, risk management and reporting system.
TouchLogic’s Automated Voice Messaging solution uses pre-recorded, automated messages that allow companies to effectively communicate with their customers via the telephone.
Under the agreement, PayIVR will be connected to TouchLogic so that users of the solutions can offer electronic payment options during automated voice messaging campaigns.
“We’re excited to be able to offer our customers the TouchLogic automated voice messaging solution. TouchLogic brings a strong value proposition to companies in the collections and customer care business. Their solution coupled with our interactive voice response payment system will provide mutual customers with a cost effective way to reach account holders with self-cure payment options,” said Sean Fleming: Director of PaymentVision Gateway Services, Autoscribe Corporation.
“The offering of a fully automated outbound calling campaign that is integrated with a fully automated inbound payment gateway is an innovative and cost-effective way for companies to help improve their receivables. We think companies will appreciate the ease with which they will be able to launch end-to-end notification and payment campaigns,” said Mike Carr, President of TouchLogic.
About PaymentVision Gateway Services
PaymentVision is the Internet payment gateway popular among corporate billers across various industries for its ease of use and consumer friendly payment windows. The gateway services include the PayAgent 2 virtual terminal and consumer friendly self-service windows such as PayWeb 2 & PayIVR. The gateway services extend payment processing features to software publishers via PayAPI, a SOAP based XML web service. PaymentVision Gateway Services is powered by Autoscribe Corporation, one of the largest electronic payment processors in the U.S., processing over $4.5 billion in transactions annually.
Founded in 1994, TouchLogic is a leading provider of automated customer communications that allow companies to engage, inform and communicate with their customers in a timely, personal and interactive manner. Our services include automated voice messaging solutions that utilize pre-recorded voice messages to contact a virtually unlimited number of customers. By combining the latest technology with professional voice talent, TouchLogic offers a high return solution that delivers immediate, measurable and highly effective customer campaigns.