Author: Laurie Nelson

Laurie joined Autoscribe in 2014 as General Counsel and Chief Compliance Officer, and is responsible for leading the internal processes for promoting and ensuring Autoscribe’s compliance with laws, regulations, company policies and agreements, compliance risk management, mitigation, and recovery efforts, and internal reporting programs.

Complete Guide to Electronic Payment Services Compliance

Topics: Payments Compliance

When you offer electronic payment services and online bill pay services, you need to make sure your operations meet the highest standards of information security. Adhering to all industry standards will help you serve your customers best while avoiding the often high costs of non-compliance.

Read More > June 13, 2018

2017 CFPB Report Trends

Topics: Merchant Processing, Payments Industry Trends

The Consumer Financial Protection Bureau, or CFPB, is a government agency responsible for consumer protection in the financial sector. In 2017, the CFPB received an average of more than 24,000 complaints per month. Here are the most notable CFPB complaint trends of 2017.

Read More > June 5, 2018

What Is the FDCPA?

Topics: Payments Risk Management, Payments Compliance

The Fair Debt Collections Practices Act (FDCPA) is designed to protect consumers against abusive debt collection tactics while providing guidelines to reputable businesses for remaining in compliance while maximizing payment recovery by legitimate collection efforts. Here’s what you should be aware of to ensure FDCPA compliance.

Read More > May 15, 2018

CFPB’s October Complaint Report Focus: Service Members & Financial Services Industries

Topics: Payments Industry Trends, Payments Compliance

Since its inception in 2010, the Consumer Finance Protection Bureau (CFPB) has been overseeing the ongoing activities of America’s financial products & services markets. Acting as both an administrator and…

Read More > November 28, 2017

CFPB Monthly Complaint Report is the Big Brother of Consumer Finance

Topics: Payments Industry Trends, Payments Compliance

For more than six years, the Consumer Finance Protection Bureau (CFPB) has been collecting and responding to consumer complaints about the nation’s collection processes. The data gathered reveals how America’s…

Read More > August 16, 2017

Veterans and Seniors Benefit From CFPB Efforts

Topics: Payments Industry Trends, Payments Compliance

The Consumer Financial Protection Bureau (CFPB) helps Americans when they find themselves immersed in unexpected or unfair financial situations. Often, CFPB cases arise when lenders, banks, mortgagors and other financial…

Read More > July 13, 2017