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IVR Payment Processing Solutions

Automated IVR Phone Payments

Provide your customers with a secure, self-managed, multi-lingual phone system, allowing you to collect phone payments automatically, 24/7, without an agent. Contact us to learn more about our IVR Payment Processing Solutions.

  • Custom Voice Prompts
  • Multilingual Support
  • Convenience fee options
  • Much more!
Request Free Demo

Interested in requesting a free demo?
Have one of our payment experts call you.

Collect Payments 24/7
Without an Agent

  • Seamless Customer Experience

    Carry your IVR voice talent through your payment flow, and direct payment calls from a prompt in your phone tree.

  • Reduce Overhead

    By specifically tailoring our streamlined call flow to your requirements, PayIVR makes quick work of routine payments while efficiently funneling callers with specific needs to your call center agents.

  • Streamlined Onboarding

    A dedicated quality services representative manages your implementation in under 30 days from start to finish.

  • Reduced Misapplied Payments

    Data exchange ensures payments are posted to valid accounts only.

  • Quick & Efficient

    On and off the phone in under 5 minutes using our automated phone systems, your customers will happily trade an uncomfortable call with a collector to pick up the phone and self-cure.

  • Real-Time Payment Notification

    Phone transaction information posts to your system immediately and automatically.

  • Secure and Compliant

    Payments are tokenized and processed safely through our certified PCI-DSS Level 1 compliant systems.

Interested in requesting a free demo?
Have one of our payment experts call you.

What Our Customers Are Saying

"PaymentVision has allowed me to save time on processing reoccurring payments by storing and auto-filling customer information."

- Elizabeth, Olde City Financial Inc.

"The ease of credit card payment entries and the ability to create recurring payment transactions is saving our firm time and money."

- Charlotte, Rolfe & Lobello, P.A.

All IVR Bill Pay Features

  • 24 Hour
    Availability

    Customers can pay whenever they choose

  • Credit / Debit
    Card Support

    Accept all major credit and debit cards

  • Card Acceptance
    Rules

    Place custom restrictions on certain cards

  • Electronic
    Check

    Accept payments made via an electronic check

  • One-Time
    Payments

    Allows customers to make a single, one-time payment

  • Balance
    Presentment

    Present up-to-date balance information to customers

  • Custom Voice
    Prompts

    Incorporate custom voice prompts with existing prompts

  • Convenience Fee
    Options

    Easily offset transaction processing costs with convenience fees

  • Outbound
    Voice

    Automatically call to send information such as payment reminders

  • Outbound
    Text Messages

    Automatically send text messages containing information such as payment due dates

  • Multilingual
    Support

    Give customers the ability to choose from a variety of languages

  • Transfer Settings

    Transfer a user to a real support representative if needed
View Product Sheet (PDF)

How It Works

  • 1. Customer Calls to Make a Payment

    Customers call into an interactive voice response system (IVR) to get account information and complete payments.

  • 2. IVR Presents Self-Service Payment Options

    Information is entered securely into a custom branded online portal that matches your business branding and style guide.

  • 3. PaymentVision Securely Processes Transaction

    One-time and recurring credit card, debit card, or electronic check payments are processed securely in a Level-1 PCI Certified IVR phone system.

  • 4. Collect Funds & Get Real-Time Payment Details

    Collect your payments and use our online administrative hub to get a centralized view of activity across all your payment channels.

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