Virtual Terminal Payments

Call Center Payment Processing

Leverage your existing customer service team and remain regulatory compliant.

  • Instant bank verification
  • Real-time authorization
  • Convenience fee options
  • Much more!
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Interested in requesting a free demo?
Have one of our payment experts call you.

Convenient Payment Processing
Options for Call Centers

  • Anywhere Access

    Provide your team with an online, cloud-based portal for virtual terminal payment processing.

  • Instant Assistance

    Assist customers, update account information, collect payments, and more, all while on the phone.

  • Safe and Secure

    Payments are tokenized and processed safely through our certified PCI-DSS Level 1 certified systems.

  • Keep Existing Relationships

    You can keep your existing bank relationship with our custom flexible settlement options. Or, allow us to find one for you.

  • Easy to Use

    Our streamlined interface allows for card not present (CNP) and ACH payment options.

Interested in requesting a free demo?
Have one of our payment experts call you.

What Our Customers Are Saying

"Their payment solutions are easy to use and they continue to add new products that allow us to streamline our processes, save money and eliminate errors."

- Mary, Central Ohio Credit Corp

"PaymentVision has allowed me to save time on processing reoccurring payments by storing and auto-filling customer information."

- Elizabeth, Olde City Financial Inc.

All Virtual Terminal Features

  • 24 Hour

    Customers can pay whenever they choose
  • Credit / Debit
    Card Support

    Accept all major credit and debit cards
  • Card Acceptance

    Place custom restrictions on certain cards
  • Electronic

    Accept payments made via an electronic check
  • One-Time

    Allows customers to make a single, one-time payment
  • Future-Dated

    Set custom payment schedules for future dates and amounts
  • Linked

    Link multiple payment accounts into one dashboard
  • Convenience Fee

    Easily offset transaction processing costs with convenience fees
View Product Sheet (PDF)

How It Works

  • 1. Customer Calls to Make a Payment

    Customers call into your existing call center or customer service team to get account information and complete payments.

  • 2. Call Center Agent Assists Customer

    Using a secure online portal, your call center payment processing agents can assist customers over the phone, research account information, change account status, and more.

  • 3. Call Center Agent Collects Payment

    Working directly with the customer on the phone, your team can securely collect payment information via credit card, debit card, card not present, and ACH.

  • 4. Collect Funds & Get Real-Time Reporting

    Collect your payments and use our online administrative hub to get a centralized view of activity across all your payment channels.

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