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PaymentVision 5.31 is now available in production.  The purpose of this release is to make 1 enhancement (2-factor Authentication).

2-factor Authentication

2-Factor Authentication (2FA) is an existing feature that requires a user to login with something they have (soft token) and something they know (password).  Clients can now configure the PaymentVision Portal to additionally require a one-time passcode (OTP).

How it Works

Implementation

Clients can enable 2FA in their Organization Profile within the PaymentVision Portal.

User Registration

  1. When 2FA is enabled, users are prompted to register next time they log in.
  2. Users initiate the registration process by opening an authenticator application on their mobile device and scanning the QR code. Users complete the registration process by entering the one-time passcode (OTP) displayed in the authenticator application.

 

Login

When a user is registered for 2FA, they are prompted to enter an OTP each time they login.

Help

  1. If a user is having trouble logging in, they can request help by clicking on the help link.
  2. This will present help instructions.

Rescue

A manager, with the appropriate permission, can disable 2FA to rescue a user who is having trouble logging in. This will enable the user to re-register in the event that they no longer have access to the account within their authenticator application.