Frequently Asked Questions

Payment FAQs
  • Yes, although ACH and credit card payments rely on different settlement networks, you can funnel all payment activity through a single gateway regardless of activity type.

  • When a customer enters their payment information in the payment application (online, over the phone, or other integrated software), the gateway requests payment from the customer’s issuing bank verifying both the accuracy of the account data and availability of funds. Once the information is validated, the gateway sends requests the funds transfer, deposits the payment, and sends the transaction details to your merchant account. All of this takes place instantly and is completed in a matter of seconds.

  • A payment gateway is a service offered by an e-commerce application service provider. Its primary function is to securely transmit payment information captured to the card issuing bank.

  • Yes. PaymentVision® is an online payment gateway that connects to the ACH and all major debit and credit card networks.

ACH Processing
  • If you bill for a service or are in the business of collecting payments for others you can benefit from ACH. ACH will allow you to accept payments via the phone, online, and convert traditional checks received into electronic items.

  • There are many advantages to ACH payments – faster settlement timeframes, shorter return notification windows and automated return re-submission. This coupled with a low cost per item in comparison to other payment systems such as wire transfers and credit cards make it an attractive payment system for many businesses.

  • In most cases, PaymentVision does not impose a hold or reserve requirement.

  • Funds are usually transferred in 24 hours. Many ACH processors impose a hold and/or reserve requirement to manage their transaction risk (e.g., fraud, returns). It typically takes 3 – 5 days to see your money with an ACH transaction.

  • ACH is an electronic clearinghouse that facilitates the movement of funds between demand deposit accounts (e.g., checking and savings accounts). Common applications include direct deposit for payroll and direct debit for automated loan payments.

    In 2000, the ACH began releasing a wave of new applications collectively referred to as “e-check” applications. These applications make it possible to accept payments by phone, online, and even the conversion of mailed in checks to electronic items.

Credit Card Processing