For Legal & Debt Collections Teams

Payment data standards are tightening. Are you ready?

Verbal card collection is increasingly exposed — operationally, legally, and reputationally. TokenGuard closes that gap with one link. No overhaul. No retraining.

For Legal & Debt Collections Teams

Payment data standards are tightening. Is your business ready?

Verbal card collection is increasingly exposed — operationally, legally, and reputationally. TokenGuard closes that gap with one link. No overhaul. No retraining.

2,000+

Organizations served

$2B+

Processed annually

30+

Years of experience

The exposure you can't ignore

Every verbal payment your agents take is a liability waiting to surface.

The industry is moving toward stricter controls on how card and bank credentials are handled in live call environments. When your agents hear, record, or enter payment data — that information lives in your systems, your call recordings, and your risk profile. Businesses that don’t adapt aren’t just behind. They’re exposed.

THERE'S A BETTER WAY

TokenGuard lets customers enter their own payment data — while your agent stays on the call.

Secure payment capture in four steps. Sensitive data never touches your agents, your recordings, or your environment.

Agent stays on the call

Sends a secure link in one click

Customer enters their own card or bank details privately

Token is confirmed and agent still controls the payment arrangement

Your business gets the payment. Your agents never see the data.

wHAT YOU GET

Protection your business can stand behind.

Agents Never See Card Data

Agents work the call without ever seeing a card number, CVV, or bank account.

Nothing captured on
recorded calls

Call recordings stay clean — nothing spoken or keyed to store, scrub, or subpoena.

Reduced compliance & PCI exposure

Shrinks your cardholder data environment and the scope of every audit.

Potential insurance benefits

A smaller risk surface supports a healthier cyber-liability profile.

Integrates with your system of record — the platforms your team already uses

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THE SAFER WAY TO PAY

Two ways to take a payment. Only one protects your business.

Before
The Old Way

Agent asks for the card number out loud

Customer reads the digits over the phone

Agent types it in — or writes it down

That data lives in your system, your recordings, your risk

With TokenGuard
The TokenGuard Way

Agent sends a secure link — one click

Customer enters their own data privately

Data is tokenized instantly

Your agent sees a token. Nothing else.

0

Raw credentials seen by your agents

<60 seconds

To send and complete a secure payment

2 weeks

Typical implementation timeframe

We needed to modernize payment capture without overhauling our whole system. It fit directly into our existing workflow. We were up and running in under two weeks.

– Compliance Director, Mid-Size Collection Agency

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See it in action.

Built for legal and collections teams. No hard sell.

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See it in action.

Built for legal and collections teams. No hard sell.

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